Collection Officer

We are seeking a highly motivated Collection Officer to join our Accounting team and work under the supervision of the Accounting Manager. 

The Collection Officer will play a key role in supporting the firm’s cash flow performance through the proactive management and recovery of client invoices. 

This position requires strong client engagement, diligent follow-up, effective coordination with partners and the Accounting Manager to ensure timely collections, work closely with the billing team to resolve billing concerns, and maintain strong long-term client relationships while upholding the firm’s high standards.

Who we are

Elvinger Hoss Prussen is a leading Luxembourg law firm founded in 1964. True to our values since the founding of the firm, our priority has always been legal excellence paired with independence, openness and innovation.  These shared values unite our talented team around one purpose: to help our clients meet today’s biggest challenges and seize tomorrow’s most promising opportunities in a world of increasing complexity.

Key Responsibilities

• Monitor and manage client invoices and overdue accounts in a proactive and efficient manner.
• Contact clients by phone, email, and formal correspondence regarding outstanding legal fees.
• Coordinate with partners and the Accounting department on billing and collection matters.
• Prepare and issue statements of account, reminders, and demand letters.
• Maintain accurate records of all collection activities and client communications.
• Reconcile client payments with invoices 
• Ensure the confidentiality of client financial information and compliance with legal and ethical standards.
• Assist in the preparation of collection status reports and aged receivables reports.
• Contribute to the continuous improvement of the current collection process with the Accounting Manager.

Qualifications 

• A Master’s degree in Accounting, Finance, Business Administration, or a related field.
• Previous experience in collections, accounts receivable, or legal billing would be an asset.
• Experience gained in a law firm or professional services environment would be advantageous.
• Good knowledge of invoicing and accounting procedures.
• Proficiency in Microsoft Office and billing/accounting software.

Skills and Competencies

• A very good command of French and English
• Excellent communication and client relationship skills.
• A professional and tactful approach to debt collection.
• Strong negotiation and conflict resolution skills.
• A high level of attention to detail and confidentiality.
• Strong organisational and follow-up skills.
• The ability to handle sensitive conversations with professionalism.
• Good time management skills and the ability to meet deadlines.

What We Offer

• An interesting position within a leading law firm operating in a dynamic and international environment.
• A friendly and inclusive working environment in which you can further develop your skills.
• Mentorship from experienced professionals.
• A challenging, dynamic and multicultural environment.
• A competitive salary and benefits package.

We look forward to meeting you. Apply now!