Digital Innovation Officer

  • Professional support staff
  • for our Luxembourg office

As part of our Digital Innovation team within the IT department, we are looking to hire a Digital Innovation Officer.

The Digital Innovation Officer plays a key role in the firm's digital innovation. His/Her responsibilities include managing, optimising and supporting the business tools used by the firm to meet the needs of the teams by integrating the most advanced technological solutions.

The Digital Innovation Officer proposes pragmatic and innovative solutions based on available technologies, including those integrating artificial intelligence, LegalTech technologies, Electronic Document Management systems (EDM) and collaborative tools.

S/he is responsible for monitoring usage statistics, contributing to change management, continuously improving internal processes and providing functional support to users.

In this context, your responsibilities will be the following:

Digital innovation and functional management of business tools (50%)

  • Configure LegalTech and AI-based solutions, such as document automation software, AI-assisted legal analysis and workflow automation platforms.
  • Listen to and analyse the needs expressed by internal teams and clients.
  • Formalise these needs using business process visualisation and mapping tools (BPMN, UML, workflow tools, etc.).
  • Propose pragmatic and innovative solutions based on available technologies (LegalTech, AI, automation, collaborative tools).
  • Implement and test POCs (Proof of Concept) using available technologies to quickly validate the relevance of solutions. Ensure compliance, security and ethics in the use of the technologies implemented.
  • Supervise and ensure the functional management of tools that promote remote collaboration, secure document exchange and information sharing.
  • Ensure the proper functioning of tools and their alignment with the firm's business needs.
  • Contribute to the integration of new tools or modules, ensuring their interoperability with existing systems.

Monitoring usage statistics and continuous improvement (25%)

  • Collect usage data for business tools, including collaborative platforms, EDM platforms, LegalTech and AI.
  • Produce monthly dashboards and reports on KPIs related to the use of business solutions.
  • Identify usage trends and suggest areas for improvement to maximise the effectiveness of the tools.
  • Identify points of friction and opportunities for optimisation.
  • Identify opportunities offered by LegalTech, AI, machine learning and process automation.

Functional support (25%)

  • Provide functional support to users for all business tools, including EDM platforms, LegalTech, AI and collaborative platforms via the ticketing system.
  • Assist the Training team in creating user guides, tutorials and FAQs to facilitate the adoption of technologies by end users.

Your profile:

Required skills:

  • Good understanding of business tools (EDM, collaborative tools, LegalTech and AI).
  • Skills in PowerApps, particularly PowerAutomate.
  • Good command of business process modelling and visualisation methods.
  • Excellent listening and rephrasing skills to understand and translate business needs.
  • Strong analytical and summarising skills, particularly for evaluating the effectiveness of solutions and proposing adjustments.
  • Autonomy, rigour and proactivity in managing tools and processes.
  • Ability to work collaboratively with multidisciplinary teams.
  • Excellent communication and collaboration skills.

Qualifications:

  • Academic study in IT or experience in a similar field.
  • Previous experience in a law firm (ideally) or in the financial sector.
  • Fluency in French and English (spoken and written).

We offer:

  • an interesting position in a constantly developing and growing leading law firm on an international level.
  • a friendly and inclusive work environment in which you can develop your skills.
  • a challenging, dynamic and multicultural environment.
  • a competitive package with attractive benefits and advantages.

We are looking forward to meeting you. Apply now!

Apply now

Digital Innovation Officer
Professional support staff for our Luxembourg office